fbpx Skip to content


At RUSSO, we’ve developed campaigns and branding initiatives for hospitals, physician offices, urgent care facilities, pharmaceutical companies and health systems throughout the country – and completed work for every service line imaginable, from labor and delivery, to oncology to home health.

But what makes what we do, and how we do it unique, is our process, RAZOR BRANDING™. And while we specialize in Healthcare, our branding experience in other categories gives us a unique perspective on how to position our Healthcare clients to better connect with their patients.


The world of Healthcare marketing has changed dramatically in recent years, and so has your patient. They are more in control of the information and communications they receive than ever before. The difference in today’s world of acquiring new patients, while keeping the ones you have, requires not only a change of conversation but also a change in method, process, and approach.

TO LEARN MORE, we invite you to download our FREE Guide to Healthcare Branding.
healthcare branding


View Media samples developed for our Healthcare clients

Our Process

Our philosophy is directly related to our process, which we call Razor Branding™.

Razor Branding develops brands from the inside out, establishing a series of branded touchpoints that form emotional connections with the consumer. Developing these connections relies heavily on understanding the psychographics of consumer behavior, and not just demographic profiles that rarely tell the whole story.

Understanding perceptions, attitudes, beliefs, and the lifestyles of our clients’ consumers better position us to develop messaging that motivates individuals and best meets their needs – regardless of industry, size, location, or category.

Razor Branding™ works towards three primary goals at all times: Focus, Connection, and Harmony.



Focus defines that one differentiating and powerfully compelling quality that makes brands razor sharp.



Connection establishes the “voice” or message of the brand, making it the preferred choice over the competition.



Harmony works to identify and then develop a series of branded touchpoints that establish trust between a brand and the consumer.


Whether the Razor Branding™ process is carried from start to finish, or simply used in principle as a foundation for a project, this approach to thinking about the consumer and their brand choices, helps our team craft strategies and messages that motivate consumer behavior.

With the public more savvy and better armed with information today, we understand that it takes more than just a pretty picture and shelves full of awards to win the day. For us, creative without strategy is just art.

At RUSSO, the desired outcome for all marketing and advertising initiatives is to produce advocacy for your brand – and the only way an agency can do that is to lead creative with insights and strategy in a way that produces substantially different results.

By changing the conversation, we are able to clearly define the promise behind the brand, within any given category. In doing so, consumers can easily understand how a particular product or service can enhance their lives.


No matter how creative the advertising, a poorly positioned product, service, or brand will fail sooner or later. For this reason, we work with the client in developing what is most worthwhile to communicate to the consumer – giving them a reason to join their tribe.

Questions We Ask

What “mental real estate” is yours to own?
What emotions do you evoke?
What differences may you authentically claim?
Why should we (the public) care?