These days your brand can live and die online, that’s why reviews need your full attention.
You may not think you have time to filter through everything that is said about your brand, but it’s vital to know what’s out there. In this episode, Jaci talks about the importance of knowing your online reputation and she offers step-by-step advice on crafting the best responses to less than glowing reviews.
For information on these strategies, check out these Razor Branding Blogs:
ONLINE BRAND REPUTATION MANAGEMENT
THREE WAYS TO BUILD CREDIBILITY ONLINE STARTING TODAY
HANDLING CUSTOMER SERVICE ON SOCIAL MEDIA
And for every day branding tips follow Jaci Russo on Twitter: @jacirusso